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sex store Frequently asked questions

Frequently asked questions

Welcome to Buy4Adult.com, one of the leading online stores for sex toys, adult DVDs and other adult products.
The followings are questions some of our customers asked, and we hope they will help you in your buying process.
If you can't find an answer to your query do not hesitate to let us know by writing to : webmaster@buy4adult.com

What information do you need to process my order?
We will need your full name, address, payment method and payment details . It is also recommended to enter your email address so we will be able to contact you and send you order and shipping confirmation.
Please visit our Privacy Policy to learn how we protect your email address, and personal details.

In what box will my order be shipped ?
We only use plain boxes, or official USPS/UPS boxes, so nobody can figure out what's in the box. The shipping label will say "ANS"
For additional information please visit our Privacy Statement.

What will my bank statement show for this purchase?
Please read our Privacy Statement

How do I cancel my order?
To cancel your email you should contact us at : orders@buy4adult.com.

Can I add items after confirmation?
Please contact our customer support to add items to your order at : orders@buy4adult.com.

What if the item is deffective?
In case of a deffective item, we will replace the item for you with no additional charge, or you may ask for a full credit (include shipping charges).
Please see our Return Policy for complete information.

How can I ask for a refund?
Please see our Return Policy for complete information.

When will I see the refund on my bank statement?
It's usually takes couple of days for a refund to appear in your bank statement. In some cases it may take up to 10 business days.
If you are not sure about refund issued, please ask our agent for confirmation / autherization code.

Why didn't I receive a confirmation email?
Due to tightened security/ spam block policies in most ISPs sometimes our confirmation email is being blocked due to the products description in it. If you didn't get your order confirmation please contact : orders@buy4adult.com


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